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Meet Jewela, your homebuying guide.

If you ask us at CrowdToLive® what Jewela’s biggest strength is, we will all tell you that it is her passion for helping home buyers find their perfect home while making sound financial decisions. 

We are pleased to introduce you to our Customer Success Officer, Jewela Luis, who joined CrowdToLive® to help you navigate our unique buying process and provide you with all the information you need to begin the journey to owning your first home. 

Watch now this short video in which Jewela introduces herself: 

Throughout this article, Jewela addresses some questions about her role in helping home buyers and why she’s so passionate about it. 

What’s your experience in Customer Service? 

I graduated with a B.Sc. in International Business and have worked in Customer Service since then. I now have over seven years of experience offering a high level of service to customers in the United Arab Emirates and the United Kingdom.  

What do you enjoy the most about your current role at CrowdToLive®  

I love that in my current role, I have the opportunity to speak to many people from different backgrounds and support them on their home-buying journey.  

It’s a very fulfilling experience to be there for first-time home buyers every step of the way. From when they find the perfect property in their chosen area to when the property is funded, and they can move into their new home, which is a huge accomplishment.  

What do Home Buyers find more surprising about CrowdToLive®?  

I think they are surprised by the straightforward process and the fact that they get to choose the property they want to buy. Most of them don’t get it right the first time. Still, first-time buyers always find a house they love, which also meets our criteria.  

How do you achieve success in your role? 

Besides offering support and solutions professionally and diligently, the key is building good customer relationships based on empathy and clear communication. Hence, they know you care and are there for them.  

Where are we most likely to find you outside work?  

At home, cooking in my kitchen. Some people consider cooking a chore, but it makes me happy and relaxed. Probably because when you cook, you have to be in the present moment, and you end up with (hopefully) something others can enjoy! 

Finally, something we’d never guess about you? 

I’m a massive fan of Korean TV shows known as K-dramas. 

If you want to start your home buying journey or have any questions about it, book a call with Jewela today. 

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RISK WARNING: Investing in property and property crowdfunding involves downside risks as well as the possibility of rewards and should be considered to be a long-term investment strategy. The downside risks could include a loss of capital, illiquidity and a lack of income. The investments should only be made as part of a diversified portfolio. The value of a property may fluctuate. There is no secondary market for investments made in unlisted securities and it may not be possible to sell your securities to third parties in a simple and timely manner, thus putting your capital at risk. Forecasts, estimates, and past performance data are not reliable indicators of future results. Investment made on the CrowdToLive® website site are not covered by the Financial Services Compensation Scheme (FSCS). Investing in the opportunities shown on this platform should only be made by investors who fully understand and appreciate the risks involved (please read the full risk warning here). Elite Capital and Management Services Limited takes no responsibility for any recommendations, estimates or opinions and will not in any circumstances advise individuals on the merits or risks of any investment or whether the potential investment is right for any individual. Any individual looking to make an investment should always seek independent advice before committing. CrowdToLive® is a product owned and promoted by Elite Capital and Management Services Limited, which is authorised and regulated by the Financial Conduct Authority (Reference Number: 822039). Elite Capital and Management Services Limited (Companies House number: 10347767) is registered in England and Wales with its registered office at Chester House, 1st Floor, Office 122, 81-83 Fulham High Street, Fulham Green, London, SW6 3JA